To Request a Return Goods Authorization (RGA) Number, please complete this form and click “Submit” at the bottom of this page.

  • AOI will reply to the email address you provide along with the RGA number(s) for the specified items.
  • Please list the RGA number(s) on the packing list, airway bill, or any other documentation that accompanies your shipment.
  • An RGA number is required for each instrument being sent.
  • Instruments sent for repair should be cleaned and sterilized prior to shipment.

RGA Form

Customer Information*